Support
Oli Service Desk
Tickets, SLA, WhatsApp and chat — all in one helpdesk.
The customer support platform for teams that care. Omnichannel ticketing with SLAs, escalations and CSAT.
14-day free trial
No credit card required
Live in 48 hours
Overview
What Oli Service Desk does
Oli Service Desk unifies tickets from email, WhatsApp, chat, phone and social into one queue. SLA rules, auto-assignment, escalations, CSAT surveys and rich reports — everything you need to delight customers at scale.
Features
Everything included
Email + WhatsApp + chat + phone in one queue
SLA rules + auto-escalation
Canned responses + knowledge base
Customer self-service portal
CSAT and NPS surveys
Agent performance dashboards
Round-robin assignment
API to sync with CRM/ERP
Best For
Industries we’ve deployed in
Service Businesses
Retail
Healthcare
Real Estate
Pricing
Simple, transparent pricing
₹ 11,999
₹ 19,999
Save 40% — launch offer
Per year / 10 agents
No credit card. Cancel anytime.
Every problem has a solution.
Talk to Olive Orange — free 30-minute consultation. We’ll audit your business and recommend the right software.